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About
Zendesk, Inc. offers software-as-a-service, or SaaS, customer service platform which enables companies to provide customer support. It operates through the United States and Europe, the Middle East and Africa geographical segments. It offers customer support, customer self-service help center, customer engagement, strategic analytics, Zendesk Embeddables, subscription plans, analytics software, and subscription plans. The company was founded by Mikkel Asger Svane, Morten Primdahl and Alexander Aghassipour in 2007 and is headquartered in San Francisco, CA. | |||
Description
Zendesk, Inc., a software development company, provides software-as-a-service products for organizations. Its flagship product includes Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Help Center, a self-service destination with articles, interactive forums, and community; Zendesk Message, a customer messaging software; Zendesk Explore that makes customer data accessible across an organization; and Zendesk Connect, a customer intelligence software. It operates in approximately 150 countries and territories. Zendesk, Inc. was founded in 2007 and is headquartered in San Francisco, California. |