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About
ServiceSource International, Inc. engages in the provision of business to business companies with technology-enabled solutions. It operates through the Managed Services, and Cloud and Business Intelligence segments. The Managed Services segment consists of end-to-end management and optimization of the recurring revenue process, including quoting, selling, and business intelligence. The Cloud and Business Intelligence segment involves in the subscription sales and professional services to deploy the solutions of the company. The company was founded by Michael A. Smerklo in November 2002 and is headquartered in San Francisco, CA. | |||
Description
ServiceSource International, Inc. provides recurring revenue management, maintenance, support, and subscription for technology and technology-enabled healthcare and life sciences companies. It offers end-to-end management and optimization of the service-contract renewals process, including data management, quoting, selling, and recurring revenue business intelligence. The company's solutions include outsourced sales operations, customer onboarding, customer success management, cross-sell and upsell, warranty conversion, account-based marketing, and channel recruitment and enablement, as well as renewals management, including the sale of maintenance and support service contracts for the products used by its clients' end-users. Its solutions also comprise client performance analysis, business case, pricing and contract structuring, data integration, data reservoir and performance optimization, client benchmarking and continuous improvement, and developing and delivering applications. In addition, the company's technologies include customer success management, renewal and channel management, and productivity tools, as well as Renew OnDemand application. It sells its solutions through sales organization worldwide. ServiceSource International, Inc. was founded in 2002 and is headquartered in San Francisco, California. |