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About
RADCOM Ltd. engages in the development, manufacture, marketing, and support of innovative network test and service monitoring solutions for communications service providers and equipment vendors. Its products and services includes Service Assurance, Roaming & Interconnection, Customer Experience Management and Protocol Analyzers. The company was founded by Yehuda Zisapel, Zohar Zisapel, and Nava Zisapel on July 5, 1985 and is headquartered in Tel Aviv, Israel. | |||
Description
RADCOM Ltd. provides service assurance and customer experience monitoring solutions for communication service providers (CSPs). Its carrier-grade solutions support mobile and fixed networks, and scale to terabit data bandwidths to enable data analytics. The company offers solutions for next-generation networks, such as long term evolution, long term evolution advanced, voice over long term evolution, Internet protocol multimedia subsystem, voice over Internet protocol, universal mobile telecommunications service/global system for mobile communications, and mobile broadband. Its product line includes the MaveriQ, a next-generation probe-based customer and service assurance solution that enables CSPs to carry out end-to-end voice and data quality monitoring, manage their networks and services, and monitor their roaming and interconnect traffic. The company's MaveriQ solution also provides service assurance monitoring applications, including network quality monitoring, service quality monitoring, customer experience management, customer quality of service monitoring, and customer service level agreements monitoring. It also offers QiCare, a customer care application that enables CSPs to view subscriber reports and understand the subscribers' behavior and the quality of services being used online; QVIP, an application that enables CSPs to monitor and maintain satisfaction for the subscribers; and QMyHandset, which enables identification of problematic handsets, and provides analysis of the cause of the problem. The company sells its products directly, as well as through a network of independent distributors and resellers, and independent representatives worldwide. RADCOM Ltd. was founded in 1985 and is headquartered in Tel Aviv, Israel. |