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About
PFSweb, Inc. is global commerce service provider, which engages in delivering integrated technologies, professional services, and a worldwide network of systems and logistics to deliver global commerce solutions. It operates through PFSweb, and Business and Retail Connect segments. The PFSweb segment provides various infrastructure, technology and digital agency solutions, and operates as a service fee business globally. The Business and Retail Connect segment are subsidiaries of the company, which purchases inventory from clients and resell it to client customers. The company was founded by Mark C. Layton in 1994 and is headquartered in Allen, TX. | |||
Description
PFSweb, Inc. provides omni-channel commerce solutions in the United States, Europe, Canada, and India. It operates through two segments, PFSweb, and Business and Retail Connect. The company offers strategic commerce consulting services, including commerce strategy, digital opportunity audit, organizational/operational readiness, omni-channel consulting, and platform evaluation/selection services; and agency services, such as LiveArea, digital strategy, design, user experience, interactive development, SEO and paid search, affiliate marketing, conversion optimization, storefront management, email marketing, and digital analytics. It also provides technology services comprising direct-to-consumer e-commerce, e-commerce development, platform support, quality assurance, and training services. In addition, the company offers order fulfillment services, including distribution facilities and infrastructure, facility operations and management, kitting and assembly, and product management and inspection; customer care services comprising customer service application, customer assistance, quality monitoring, and customer self-help; and financial services consisting of business-to-business and direct-to-consumer financial management services. Further, it provides technology ecosystem services, such as order management interfaces, product content management, technology collaboration, and information management services. The company serves clients in various industries, such as fashion apparel and accessories, fragrance and beauty products, consumer packaged goods, home furnishings and housewares, collectibles, and toys and technology products. PFSweb, Inc. was founded in 1999 and is headquartered in Allen, Texas. |