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About
Pegasystems, Inc. develops, markets, licenses and supports software, which allows organizations to build, deploy, and change enterprise applications. It operates through the following division: Application Development, Business Process Management, Case Management, Cloud, Data and Integrations, Decision Hub, Internet of Things, and Mobile. The company was founded by Alan Trefler in 1983 and is headquartered in Cambridge, MA. | |||
Description
Pegasystems, Inc. develops, markets, licenses, and software applications for marketing, sales, service, and operations in the United States and internationally. It provides Pega Platform, a platform that enables clients to build enterprise applications. The company also offers customer relationship management applications, including Pega Marketing that enable enterprises to enhance customer experiences across inbound and outbound channels; Pega sales automation applications to automate and manage the sales process from prospecting to product fulfillment; Pega customer service applications to contact center desktop, case management for customer service, mobile field service, digital, self-service, and industry specific processes and data models; and operations applications to support exceptions and investigations, order fulfillment, claims processing, insurance underwriting, and product development, as well as risk, fraud, and compliance management. In addition, it provides Pega Cloud to develop, test, and deploy its software applications using an Internet-based infrastructure; consulting and implementation support, training, and technical support services. The company primarily markets its software and services to financial services, healthcare, insurance, communications and media, public sector, manufacturing, life sciences, and other markets through a direct sales force, as well as through partnerships with technology providers and application developers. Pegasystems, Inc. was founded in 1983 and is headquartered in Cambridge, Massachusetts. | |||
