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About
NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation; public safety emergency response optimization; video surveillance and analytics; situation management; and intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel. | |||
Description
NICE Systems Ltd., together with its subsidiaries, provides multimedia recording platforms, software applications, and related professional services. Its enterprise business solutions include recording, monitoring, quality management, interaction analytics, workforce management, business performance management, and feedback solutions, which are designed to capture interactions, analyze them, and take action based on this analysis to drive enterprise performance. In addition, the company provides securities trading and broker sales practices compliance applications that identify high-risk activities by monitoring and correlating various data elements that include transactions, accounts, traders, interactions, and market activities; fraud prevention solutions, which pinpoint suspicious patterns and abnormal behavior within mountains of data to assist in the identification of financial crimes; and AML solutions that help institutions detect suspicious money transfer activities and money laundering related issues with new accounts. Further, the company offers enterprise wide case management and investigation applications that are used to aggregate, analyze, and investigate risk related cases across the organization. Additionally, it provides security solutions, such as voice platforms and applications; digital video platforms and applications; and lawful interception products. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, service providers, and utilities. NICE Systems offers its products through a network of distributors, system integrators, and strategic partners, as well as directly to end-users primarily in North America, Europe, the Middle East and Africa, and the Asia Pacific. The company was formerly known as NICE Neptun Intelligent Computer Engineering Ltd. and changed its name to NICE Systems Ltd. in 1991. NICE Systems Ltd. was founded in 1986 and is headquartered in Ra'anana, Israel. |