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About
ExlService Holdings, Inc. engagegs in the provision of transformation and outsourcing services to global companies in industries including insurance, banking, financial services, utilities, transportation, and travel. It operates through the following segments: Insurance; Healthcare; Travel, Transportation, and Logistics; Finance and Accounting, Analytics, and All Other. The Insurance segment serves property and casualty insurance, life insurance, disability insurance, annuity, and retirement services companies. The Healthcare segment offers services related to care management or population health, payment integrity, revenue optimization, and customer engagement. The Travel, Transportation, and Logistics segment includes processing transportation, logistics transactions, supply chain management, warehousing, transportation management, and international logistics services. The Finance and Accounting segment comprises of procure-to-pay, order-to-cash, hire-to-retire, record-to-report, regulatory reporting, financial planning and analysis, audit and assurance, treasury, and tax processes. The Analytics segment consists of driving improved business outcomes for customers by generating data-driven insights. The All Other segment involves in banking, financial, utilities, and consulting services. The company was founded by Vikram Talwar and Rohit Kapoor in April 1999 and is headquartered in New York, NY. | |||
Description
ExlService Holdings, Inc. provides operations management and analytics services in the United States, the United Kingdom, and internationally. It operates in two segments, Operations Management, and Analytics. The Operations Management segment offers business process management (BPM) services to the insurance industry in the areas of claims processing, subrogation, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business processing, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer services. This segment also provides BPM services related to the care management/population health, payment integrity, revenue optimization and customer engagement for the healthcare industry; BPM services related to business processes in corporate and leisure travel, such as reservations, customer service, fulfillment, and finance and accounting; and finance and accounting BPM services, including procure-to-pay, order-to-cash, hire-to-retire, record-to-report, regulatory reporting, financial planning and analysis, audit and assurance, and treasury and tax processes. In addition, this segment offers BPM services for banking and financial services industry comprising residential mortgage lending, retail banking and credit cards, commercial banking, and investment management; BPM services related to enhancing operating models, improving customer experience, reducing costs, shortening turnaround time, and simplifying compliance for clients; and industry-specific transformational services. The Analytics segment provides predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management, risk underwriting and pricing, operational effectiveness, credit and operational risk monitoring and governance, regulatory reporting, and data management. The company was founded in 1999 and is headquartered in New York, New York. |